We are using an online help desk service. So you can always contact our team here at this website. The online support system ensures that all messages are promptly received.
And it allows our users to monitor the status of their tickets.
Submit a new ticket or use the number of a previously opened ticket to check its status.
Each ticket submitted to the Help Desk Service is assigned a unique reference number and each message from either your or our side is duplicated in the
form of a letter sent to the email address specified by you.
* Help Desk response time depends on the current workload, complexity of the issue and the local time. Normally our support team respond within 24 hours from
Monday to Friday, excluding weekends and holidays.
Extra information about Passcovery products
Knowledge Base
Before contacting our team please try to search the FAQs in our Knowledge Base, read the articles on Passcovery
products and application instructions.
Video Tutorial
Watch our highly informative and illustrative videos on how to use Passcovery software tools and their features on
our YouTube channel.
User Manuals
The official user manuals contain a full description, technical details, and user instructions.
Should you have any questions about Passcovery products, please contact our Help Desk. We are always ready to help you.
Customer Feedback
“The best Excel password recovery software I evaluated. Super fast compared to other programs available and easy to use.”
Pieter Swart, Zuid-Afrika – about Accent EXCEL Password Recovery
“AccentRPR is a very good product, technically very effective, and very fast. I have tried 4 differents products and this one is, far away, the fastest (>5100 pw/s) with a i7 3930K Intel CPU + a nVidia GTX 670. Never the less, don't expect to find passwords of length > 7 using brutal force, because it will take you years of calculation. This product is very good for short passwords and for dictionnaries attacks.”
Francois Lamoureux, Canada – about Accent RAR Password Recovery
“Good software, good customer support. Those guys know what they are doing. Keep up the good work”